1. Introduction

Welcome to Voices for Victory ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting the information you share with us when you use our platform. This Privacy Policy outlines how we collect, use, and protect your personal data.

2. Information We Collect

a) Personal Information

We may collect the following types of personal information when you use our services:

  • Name, email address, phone number, and other contact details provided during registration.
  • Health-related information you voluntarily share during consultations or surveys.

b) Non-Personal Information

We may collect non-personal information such as:

  • Device information, including browser type and operating system.
  • Usage data, including pages visited, session duration, and referral sources.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To provide and improve our services, including teleconsultation and educational resources.
  • To facilitate diagnostic services and vaccination appointments.
  • To notify you about updates, events, or changes to our services.
  • To analyze usage trends and enhance user experience.

4. Data Sharing and Disclosure

We value your privacy and do not sell your information to third parties. However, we may share your information under the following circumstances:

  • Healthcare Partners: With NABL-accredited diagnostic centers and healthcare providers for delivering services.
  • Pharma Partnerships: With pharmaceutical brands engaged in research and vaccination services.
  • Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to and correction of your personal data.
  • Deletion: You can request the deletion of your data, subject to legal and operational requirements.
  • Opt-Out: You may opt-out of receiving promotional communications from us.

8. Refund and Liability Disclaimer

  • Refunds for any fees paid on the platform are subject to our Terms and Conditions and require proper justification.
  • Voices for Victory or its affiliates are not liable for any issues arising during diagnosis or vaccination due to undisclosed medical history.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our platform or other appropriate channels.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: healthtech@intermind.in
Address: Intermind Digital Solutions LLP, STPI, Office No. 4, 4th Floor, Samruddhi Venture Park, MIDC, Central Road, Andheri (E), Mumbai – 400093

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